Levels and Pricing
All Subscription plans give you access for a whole year to our proven Post-Visit Audience Tracker surveys, live results, benchmarked data and tailored support. We offer versions for performing arts venues, arts centres with cinemas, touring companies, and museums and galleries.
Book a call to get your audience insight sorted.
Subscriptions start from the equivalent of less than £167 per month.
Our PREMIUM and PREMIUM PLUS plans give you even more customisation, segmentation, reporting and support.
We offer 25% off every additional survey you need, for example if you need Museums and Galleries as well as Performing Arts. We also offer a full rate card of add-ons you can add to your PREMIUM or PREMIUM PLUS plan if you need a little bit more.
For organisations in Republic of Ireland, we work in partnership with Performing Arts Forum. If you are based in the Republic of Ireland please get in touch with us to discuss pricing and options.
Choose your Subscription Plan
Essential
Gather the audience insight you need
Post-Visit Tracker Survey
- A branded version of our proven post-visit tracker survey, including your organisation name and logo
- Up to three additional questions, either from the question bank or bespoke to you
- A dynamic link to include in automated post-visit emails OR build multiple separate survey links using our URL builder
- Interactive dashboard with the ability to filter by event, date, venue and first timers v returners
- Additional dashboards on Sustainability and Accessibility
Support and insight
- Six-month benchmark reports plus full CSV data download
- Invitations to sector-wide sharing sessions and webinars
- 1-2-1 sessions and support to discuss your benchmark report
- Support videos and resources to help you set up and run your surveys
Funder requirements
- FREE annual upload file for Arts Council England Illuminate system
- FREE Julie’s Bicycle reporting questions included
£1,999 / year
Monthly billing options available
Premium (Recommended)
Bespoke options and greater support
Post-Visit Tracker Survey
- A branded version of our proven post-visit tracker survey, including your organisation name and logo
- Up to six additional questions, either from the question bank or bespoke to you
- A dynamic link to include in automated post-visit emails OR build multiple separate survey links using our URL builder
- Interactive dashboard with the ability to filter by event, date, venue, genre, audience segment, audience demographics and first timers v returners
- Additional dashboards on Sustainability and Accessibility
Support and insight
- Six-month benchmark reports plus full CSV data download
- Invitations to sector-wide sharing sessions and webinars
- 1-2-1 sessions and support to discuss your benchmark report or train the team
- Support videos and resources to help you set up and run your surveys
- Board presentation of your results
Funder requirements
- FREE annual upload file for Arts Council England Illuminate system
- FREE Julie’s Bicycle reporting questions included
£2,999 / year
Monthly billing or payment plans available
Premium Plus
Flexible data collection and deeper insight
Post-Visit Tracker Survey
- A branded version of our proven post-visit tracker survey, including your organisation name and logo
- Up to eight additional questions, either from the question bank or bespoke to you
- A dynamic link to include in automated post-visit emails OR build multiple separate survey links using our URL builder, with the option to include additional customised criteria
- Interactive dashboard with the ability to filter by event, date, venue, genre, audience segment, audience demographics and first timers v returners plus custom criteria
- Additional dashboards on Sustainability and Accessibility
- Short survey option, for example for face-to-face data collection
Support and insight
- Six-month benchmark reports plus full CSV download
- Invitations to sector-wide sharing sessions and webinars
- 1-2-1 sessions and support to discuss your benchmark report or train the team
- Support videos and resources to help you set up and run your surveys
- Board presentation of your results
- Trend tracking for key metrics (NPS, first timers, overall experience score)
- FREE Quick Poll to the Indigo Audience Panel (worth at least £545)
Funder requirements
- FREE annual upload file for Arts Council England Illuminate system
- FREE Julie’s Bicycle reporting questions included
£3,599 / year
Monthly billing or payment plans available