Levels and Pricing
All Subscription plans give you access for a whole year to our proven Post-Visit Audience Tracker surveys, live results, benchmarked data and tailored support. We offer versions for performing arts venues, arts centres with cinemas, touring companies, and museums and galleries.
Book a call to get your audience insight sorted.
Subscriptions start from the equivalent of less than £160 per month. Our PREMIUM and PREMIUM PLUS plans give you even more customisation, segmentation, reporting and support.
We offer 25% off every additional survey you need, for example if you need Museums and Galleries as well as Performing Arts. We also offer a full rate card of add-ons you can add to your PREMIUM or PREMIUM PLUS plan if you need a little bit more.
Choose your Subscription Plan
Essential
Gather the audience insight you need
Post-Visit Tracker Survey
- A branded version of our proven post-visit tracker survey, including your organisation name and logo
- Up to three additional questions, either from the question bank or bespoke to you
- A dynamic link to include in automated post-visit emails OR build multiple separate survey links using our URL builder
- Interactive dashboard with the ability to filter by event, date, venue and first timers v returners
- Additional dashboards on Sustainability and Accessibility
Support and insight
- Six-month benchmark reports plus full CSV data download
- Invitations to sector-wide sharing sessions and webinars
- 1-2-1 sessions and support to discuss your benchmark report
- Support videos and resources to help you set up and run your surveys
Funder requirements
- FREE annual upload file for Arts Council England Illuminate system
- FREE Julie’s Bicycle reporting questions included
£1,999 / year
Monthly billing options available
Premium (Recommended)
Bespoke options and greater support
Post-Visit Tracker Survey
- A branded version of our proven post-visit tracker survey, including your organisation name and logo
- Up to six additional questions, either from the question bank or bespoke to you
- A dynamic link to include in automated post-visit emails OR build multiple separate survey links using our URL builder
- Interactive dashboard with the ability to filter by event, date, venue, genre, audience segment, audience demographics and first timers v returners
- Additional dashboards on Sustainability and Accessibility
Support and insight
- Six-month benchmark reports plus full CSV data download
- Invitations to sector-wide sharing sessions and webinars
- 1-2-1 sessions and support to discuss your benchmark report or train the team
- Support videos and resources to help you set up and run your surveys
- Board presentation of your results
Funder requirements
- FREE annual upload file for Arts Council England Illuminate system
- FREE Julie’s Bicycle reporting questions included
£2,999 / year
Monthly billing or payment plans available
Premium Plus
Flexible data collection and deeper insight
Post-Visit Tracker Survey
- A branded version of our proven post-visit tracker survey, including your organisation name and logo
- Up to eight additional questions, either from the question bank or bespoke to you
- A dynamic link to include in automated post-visit emails OR build multiple separate survey links using our URL builder, with the option to include additional customised criteria
- Interactive dashboard with the ability to filter by event, date, venue, genre, audience segment, audience demographics and first timers v returners plus custom criteria
- Additional dashboards on Sustainability and Accessibility
- Short survey option, for example for face-to-face data collection
Support and insight
- Six-month benchmark reports plus full CSV download
- Invitations to sector-wide sharing sessions and webinars
- 1-2-1 sessions and support to discuss your benchmark report or train the team
- Support videos and resources to help you set up and run your surveys
- Board presentation of your results
- Trend tracking for key metrics (NPS, first timers, overall experience score)
- FREE Quick Poll to the Indigo Audience Panel (worth at least £545)
Funder requirements
- FREE annual upload file for Arts Council England Illuminate system
- FREE Julie’s Bicycle reporting questions included
£3,599 / year
Monthly billing or payment plans available