If you are automating your surveys through a triggered or programmed post-visit email, and you've followed the instructions in your Indigo Share portal, the event name, date and time should be pre-populated in the URL that goes to your customers. This allows us to capture that data alongside an individual's survey response. You can also add in additional manual or automated (depending on your box office system) fields: the source of the survey (email, face-to-face or QR code) and the venue (if you have multiple spaces). If you want to add these in and create different links to set up in different surveys, use the link builder below.
If you are not automating, the link builder allows you to still capture data in this. You can create as many different links as you like and you can use the following fields to capture information:
- Event name
- Event date
- Event time
- Source (data collection method i.e. face-to-face, email, QR code)
- Venue
- Genre
- Audience segment
None of these fields is mandatory, so you can use what is useful to you.