As the sector prepares for re-opening what are the 5 main reassurances audiences need from us?
On the surface it seems Audiences may be OK with vaccine passports or Covid testing - but dig a little deeper and it's not so straightforward
Whether organisations are opening now, planning to re-open, or having to stay closed, it's important to keep relationships with audiences going.
Audiences are telling us now is not the time to be dark. It’s the time to invent, to create and to survive. We should listen to them.
The second wave of results shows an increasing desire from cultural audiences to avoid large gatherings, move outdoors and maintain social distancing.
UK Audiences pledge their support for the Arts but are cautious to return to live events anytime soon.
We launched our national survey only 12 days ago and have already received over 40,000 responses.....
We've been thinking about some of the questions we need answers to from our audiences, and decided to create a FREE survey for organisations to use.
What will the public need from us on the 'other side' of the Covid-19 crisis? We have 5 thoughts for marketing and communications.
Is asking customers to donate from cancelled performances due to COVID-19 GDPR compliant?
With the launch of the VE: Forum's new Ticketing/CRM Guidebook for Visitor Attractions, Katy summarises the key issues and outlines the routes to success.
During 2018 arts organisations using Spektrix sent 261 million promotional emails to previous arts attenders - but how effective were they, and why?
So, is Santa REALLY in trouble with GDPR, or can we cut him some festive slack? Let's examine the evidence....
Does GDPR offer Arts Organisations a chance to review their data capture methods to increase customer engagement?
Is asking about ethnicity in surveys causing us to become more tribal?
Whether you’ve got a specific issue you’d like our help with, or just want to find out how we might help your organisation, get in touch with Katy or Sarah for an informal chat.