Basics of CRM
Customer Relationship Management is one of our core specialisms and we have run training for large and small groups internationally, at basic, intermediate and advanced levels.
Some of our clients include the Independent Cinema Office, Audiences Norway, Thrive NI, Arts Marketing Association, Association of British Orchestras – as well as multiple individual clients.
“Katy’s session on CRM was one of the highlights of a course I recently led on Data Driven Marketing for the Independent Cinema Office. She brought the principles of CRM to life in an engaging and creative way, and equipped the participants with practical things to do back at the office. Her session was the highest rated by delegates, and a number commented that her presentation provided their ‘light bulb’ moment of the course.”
Sarah Boling, Independent Cinema Office